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The Corporate School of Etiquette is a unique “hands-on” program designed to provide flight attendants and flight technicians training in social and business etiquette, customer service and culinary skills.
Service procedures are practiced in our full size corporate jet cabin which is equipped with club and divan seating and a galley that duplicates the actual working conditions inside a business jet.
Culinary skills, plating and presentation styles are practiced with our Chef Instructor to ensure your confidence on the aircraft.
The Corporate School of Etiquette offers a variety of classes to empower our students with the knowledge and experience they need to provide the highest levels of service and skills to enhance their careers in corporate aviation.
Advanced Course (3 days - For Established Flight Attendants)
A stimulating and exciting hands-on approach to the necessary skills needed on the corporate aircraft. You’ll master:
- Introductions and Handshakes
- International Etiquette
- Mechanics of Service, Procedures and Style
- Executive Dining Skills
- Wine and Food Pairing
- Knife Skills
- Basic and Advanced Plating
- Catering Recovery Techniques
Advanced Menu Planning and Culinary Skills (2 Day Class)
Working one-on-one with our Chef Instructor
- Strategic menu planning of breakfast, lunch, dinner and appetizers
- Total utilization of menu product and ingredients
- Menu ordering
- Advanced saucing techniques
- Effcient menu planning utilizing money saving, time saving, and space saving techniques
Service Essentials Training (2 days - New and Transitioning Flight Attendants)
This course provides the essential service skills necessary for new and transitioning Flight Attendants and Flight Technicians. Skills covered include:
- Introduction to Corporate Aviation
- Dispatch Briefing
- Menu Planning / Catering Objectives
- Chef Demonstration
- Working Lunch on Aircraft Trainer
- Mechanics of Service
- Before and After Landing Procedures
- International Travel Requirements and Documents
Business Essentials Training (1 day - New and Transitioning Flight Attendants)
This course covers the necessary steps to prepare for, apply and interview with premier companies in corporate aviation.
- Resume Workshop
- Professional Business Cards
- Dressing for Success
- Business Communication Skills
- Professional Networking and Marketing Skills
- Organizing a Business Office
- Employment Resources
- The Interview
- One-on-one Interview Expertise
Practical Flight Assignment - New and Transitioning Flight Attendants
This is an actual timed “flight” assignment from start to finish designed to help the Flight Attendant / Flight Technician gain confidence using service procedures and culinary skills in our corporate jet cabin service trainer.
- Receiving a trip sheet from Dispatch
- Speaking with a caterer and ordering the appropriate food for a flight
- Preparing, plating and serving the menu items to passengers on the “flight” in a timed scenario
- Before and after landing procedures
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